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Safe work practices, Identify document purpose and organisational requirements, Introduction to macros, table of contents, page / section breaks, styles.
Saving a document, Working with templates, Working with paragraphs, line spacing, borders and shading, Bullets and numbering, tabs, page setup, page breaks, Quick styles, Styles, themes, text boxes, style inspector, Building blocks, quick part, Headers and footers, Fields, Tables, Layout and design ribbon, Working with images, captions, shapes, Smart Art, charts.
Working with macros, table of contents, Section breaks, footnotes, endnotes, Cross-references, Mail Merge, File integration, File sharing, Printing, Saving backup files, Saving in different formats, Document inspector, Encryption, Thesaurus, Find and replace, Autocorrect, Format painter.
Safe work practices, Energy and resource conservation, Identify task and organisational requirements, Spreadsheet terminologies.
Introduction to Excel worksheet, Ribbon, quick access toolbar, home tab, Creating a new workbook, Moving around a worksheet, Cell referencing, Editing text, Saving a file, Working with style sheets and automatic functions, Sorting.
Open existing workbook, Select , copy and move data, Insert, delete rows and columns, Column width, row height, Formatting text, page layout, Creating, viewing and testing formulae, Error checks, Range references, Working with multiple sheets.
Working with charts, Design, layout and format tabs, Preview, Protecting a worksheet, Saving worksheet on USB memory device.
Introduction to Microsoft Outlook, Organisational policies and procedures, Create a new email, CC and BCC, Requesting read receipt, Attachments, Confidentiality, Message importance level, Suspicious email, Dealing with returned mail.
Security levels, spam, junk email, Phishing, viruses, malware, Create new mailbox, auto archive, Clean-up folder, message rules, Mailing list.
Internet browser, instant messaging, Web conferencing, chat rooms, forums, email groups, Social media, Internet étiquette.
Safe work practices, Identify purpose, requirements and audience, The 4Ps.
Creating a presentation, adding slide contents, outline view, slide design, notes, handouts, working with templates, presentation features, transitions, builds, hidden slides, custom slide show, designated time line.
Proof reading, printing, handling optical disks, magnetic media.