Last updated on 14th February 2014
- "Partners" means our associated entities (as defined in the Corporations Act 2001) and News Limited and Network Ten Pty Ltd and their associated entities.
- "Platforms" means our website and other e-commerce technology including apps and mobile telephone platforms.
- "Suppliers" means the third-party merchants who engage us to advertise their goods/services.
Access to your personal information
3. You may ask us to provide you with access to the personal information that we hold about you unless there is an exception which applies under the Privacy Act. We will deal with any request from you to obtain access to your personal information within a reasonable time. If we refuse to provide you with access to your personal information, we will provide you with reasons for the refusal.
4. If you wish to gain access to your personal information or if you have any questions about what sort of personal information we hold and for what purposes and how we collect, hold, use and disclose that information, please contact our Privacy Officer.
5. We will take reasonable steps to correct any of your personal information that you can establish is not accurate, complete, up-to-date or relevant.
6. You may ask us to remove your personal information from our database.
How we collect personal information
7. We will, in general, collect your personal information directly from you. For example, we may collect your personal information when you deal with us over the telephone, send us correspondence (including letters, faxes and emails or via our Platforms) and when you join OurDeal as a member/subscriber and when you purchase a Deal. Generally, the type of personal information that we collect includes your name, mailing address and postcode, telephone number/s and email address, date of birth and gender. Where the terms of a Deal do not require a voucher to be redeemed, we will also collect your nominated delivery address.
10. When you use and interact with our Platforms, we may collect certain information about your use. For example, our servers may log details about any computer that you use to access our website and we log behavioural data about you in relation to what Deals you have purchased. In addition, our website may store cookies on the web browser of your computer in order to better serve you upon subsequent visits to our Website. Cookies are data that a website transfers to an individual's hard drive for record-keeping purposes. Cookies can facilitate a user's ongoing access to and use of a site. Cookies allow us to track usage patterns and compile data that can help us improve our content and target advertising. The types of information that cookies can collect includes information about your computer, device, browser, potentially your IP address, and other software or hardware.
If you use our Platforms from a mobile or other device, we may collect a unique device identifier, geolocation data and other transactional information from that device.
Other types of tracking technologies include pixels, beacons and Adobe Flash technology. These technologies may also be used to collect and store information about your use of our services, such as webpages you have visited, content you have viewed, search queries that you have run and advertisements that you have seen.
11. We may not always collect your personal information directly from you. Sometimes we collect your personal information from:
- your personal acquaintances and friends through our "Refer a Friend" promotion of our services via our Platforms and if you are the recipient of an OurDeal gift card. Information collected from your acquaintances and friends through our "Refer a Friend" promotion and for gift cards is limited to your email address;
- our Partners, where you have given our Partners your express consent to provide your personal information to us.
How we use personal information
12. We collect and use your personal information for the following primary purposes:
- the supply of our services – which includes advertising Supplier's goods and services through Deals and selling vouchers to you on their behalf;
- to give Suppliers your name, voucher details and if applicable to a Deal, your nominated delivery address;
- to measure and improve our services and our Platforms. That includes improving your experience with our online and off-line services by delivering content to you that we believe you are likely to find relevant and interesting. It may also include using your information for research and data analysis by us and our service providers.
- communicating with you in connection with your Member account information and customer service issues;
- internal management and administrative purposes; and
- marketing of OurDeal and other promotional purposes in connection with our services. That includes advertising and marketing messages (which may include the display of personalised content and advertising) and to participate in competitions. Competitions are conducted by our business partners and are subject to their privacy policies.
13. The main consequences if all or some of your personal information is not collected, is that you may not be able to purchase Deals from us, or enjoy the benefits of our other services.
14. We may also disclose your personal information to third party service and content providers that we engage to help us to help us provide and manage our services including to process payments, website hosting service providers, data cloud services, electronic communication providers and data analysis. We take reasonable steps that your personal information is only used for the services/purposes we require.
These third party service and content providers may be located in a range of different countries including the United Kingdom and United State of America. We generally require that these service and content providers comply with relevant privacy laws and do not use the personal information which we provide for any purpose other than the specific services they are providing to you and/or us.
15. If you log in with or connect a social media account with our services, we may share your user name, picture, tweets, likes and preferences, as well as any other of your activities and comments, with other users of our services, and your friends who are linked to your social media account and with the social media provider. If you do not want your personal information shared in this way, you should not connect your social media account with our services and you should not participate in social media sharing of your information.
16. Whilst we stipulate in our contracts with Suppliers that your personal information cannot be used for any purpose other than the supply of their goods / services to you or as specifically set out in the Deal terms, we cannot guarantee that a Supplier will not use your personal information for any other purpose.
17. We may also disclose your personal information to Suppliers for other purposes, for example competitions and promotions run by the relevant Supplier. However we will only do this if disclosed in the specific Deal Terms and you place an order for the Deal.
20. If we sell some or all of our business or any assets forming part of our business, including any of our Platforms, you agree that we may transfer to the buyer your personal information. We may also disclose your personal information to potential buyers as part of any due diligence process in connection with a sale of any part of our business or business assets.
21. You expressly consent to us using your personal information for all of these purposes.
22. Other than as set out above or as required or permitted by law, we do not disclose your personal information we collect to third parties. That includes for the purpose of allowing third parties to direct market their products and services, unless you agree to us doing so on an "opt in" basis.
Credit card information
24. You may at any time through your account settings, request to "opt out" of receiving any marketing or promotional material from us and also request that we do not disclose your personal information to our Partners for direct marketing.
25. If you want to stop receiving promotional materials, you can follow the unsubscribe instructions at the bottom of each email or text message. If you have installed a mobile app and you wish to stop receiving "push notifications", you can change the settings either on your mobile device or through the app.
26. If you have linked any of your social media accounts to your account with us, then you can cancel that link by changing your account settings.
Third party content
29. We are committed to protecting your personal information from unauthorised access, modification and disclosure. We store your personal information either in hard copy form or as electronic data in our IT systems. We use commercially reasonable physical, managerial and technical safeguards to preserve the integrity and security of information in our care, both during transmission and once we receive it. No method of transmission over the internet, or method of electronic storage is 100% secure however. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. We maintain physical security over our hard copy and electronic data, such as locks and security systems. We also maintain computer and network security, for example, by using firewalls and other security systems such as user identifiers and passwords to control access to our computer system. We will take steps to destroy or de-identify your personal information, if we no longer require it.
30. If you wish to make a complaint about the manner in which we collect, handle, use or disclose your personal information, you may do so verbally or in writing to our Privacy Officer at the contact details above.
31. Our complaints process is:
- We will use our best endeavours to resolve your complaint within 30 days of receipt of your complaint.
- We will advise you of the outcome of our investigative process into your complaint including what you can do.
- If your complaint cannot be resolved satisfactorily within 30 days of receipt of the complaint and there is no timely prospect of the complaint being resolved, you may submit your complaint to the Australian Information Commissioner (OAIC).
- There will be no charges associated with handling the complaint.
Two course waterfront meal for TWO including any main & dessert each, less than $20pp!
Drive FIVE adrenalin-fuelled laps in a Formula Ford race car + get a T-shirt, stubby holder & photo!
Three hour sailing course on 40ft sailing yacht on Sydney Harbour. Perfect for beginners.
Incredible five hour game fishing charter including gourmet lunch & all equipment.
HUGE 83% off a 45 minute private golf lesson! PLUS take home a personally fitted golf club.
Unforgettable one hour adventure in a state of the art Airbus A320 passenger jet simulator, 58% off!
TWO HOUR clay target shooting experience. All equipment supplied!
Romantic overnight stay for two including in-room fire place, jacuzzi + gourmet platter.
$10 credit to use on food at the newly renovated Kent Hotel. Available for lunch or dinner 7 days.
Cruise Lake Macquarie with one full day boat hire including BBQ, esky, fishing & safety equipment!
NSW Boat License & YA Recreational Powerboat Operator License full day course on Sydney Harbour.
Fully customisable photo books from just $10.95 total (incl. delivery)! Hard & soft cover options!
Personalised canvas print from just $21.95 total cost (incl. delivery).
TWO or THREE night Lakes Entrance escape for two from less than $39pp, pn. 81% TripAdvisor rating!
Portable digital breathalyser, just $39 delivered! Lightweight design with soft carry pouch!
70% off TWO 780mL 'InfuzeH2O' infuser water bottles, just $29 delivered!
Add a touch of personalised style to your home with a metal house sign at less than HALF PRICE!
Award-winning 4.5 star Phillip Island apartment with parkland & water views from less than $20pp pn!
Stock up on quality red wine with a dozen shiraz delivered from less than $4.10 per bottle!
Update your underwear drawer with Calvin Klein briefs, delivered! Patterned & plain styles.
Two-night coastal break + seafood basket for 4 people - less than $23pp, pn! Minutes from Ballina beach!
Stone Chef 4pc frying pan set OR 6pc pot set, 67% off! Dishwasher safe, non-stick & PFOA free. Upgrade!
Chic 'i3 Mini Jewel' Bluetooth headset, delivered! Answer your calls hands-free & in style!
Coastal getaway for two with breakfast, set dinner on one night of your stay PLUS DeBortolli wine.
FOUR STAR Newcastle escape for TWO! Minutes from beaches & the CBD. Available mid-week & weekends!
Reading Cinemas e-Cinemoney Movie Ticket - just $12! Valid for ANY 2D movie at one of 20 locations Australia-wide!
Save power & money with a programmable electronic timer, delivered! 16 settings & LCD display.
Free-standing electric heated towel rack, delivered! Say goodbye to cold, damp towels!
Sturdy outdoor wall-mountable clothes lines from just $139, including delivery! Upgrades available.
Smooth & nourish your locks with the amazing Wondercap home hair care kit, just $25 delivered!
Hydra C Vitamin C Serum by Hydracol, just $39 for TWO bottles including delivery!
TWO night Snowy Mountains escape + full day horseback adventure. 95% TripAdvisor rating.
FULL DAY Phuket tour incl. rafting, elephant & monkey shows, elephant trek, lunch & more!
Give your phone some personality with these stylish phone skins, available in TWENTY ONE great designs!
Stylish storage at up to 53% off! Multi-purpose solid wood shelves & racks, delivered.
3-in-1 Record player, Cassette player & digital convertor w/ built in stereo speakers - 56% off!
Unisex SHARK compression gear, delivered at 82% off! Uses DrySL-X technology & has 50+ UV protection.
Phuket getaway for two with breakfast, massage + elephant trek OR quad biking!
Tone & shape your abs at home in just 30 minutes a day with an electronic ab toner, delivered at 72% off!
Personalised 'My Adventure' book staring your child & their favourite characters from $13.99 (incl. delivery)
Set the mood with these LED flameless candle sets! Choose from two sets! Just $24, delivered!
Avoid nasty overweight luggage fees on your next trip with an electronic travel scale, delivered!
Answer calls from your wrist with the Bluetooth Smart Bracelet, just $69! Doubles as a music player!
Yorke Peninsula villa for TEN - less than $14pp, pn! Two-nights with ocean views, a breakfast + more!
Get a technology MYSTERY BAG with THREE items for iPhone, iPad or Android for $13.99 inc. delivery!
Six piece 100% Egyptian cotton towel set $49 delivered! Luxury towels available in five colours.
Plan your wedding or kick start a wedding planning career with 93% off online wedding planning course.
Food dehydrator at 70% off including delivery! Easy to use! Dry fruit, veggies, meats & more!
Set of FOUR electric toothbrush heads for $11, compatible with most Oral-B® brand toothbrushes!
Surfers Paradise water view apartment for up to FOUR people from less than $22pp, pn!
$49 for a self-propelled, ride-on swivel scooter – suitable for kids & the young at heart!
TV wall mount, $34 delivered! Steel construction, choice of two models. Supports LED/LCD/PLASMA TVs.
Five night tropical Queensland getaway for FOUR people, staying in a self-contained two bedroom apartment.
South to North Vietnam
TEN day 'Best of Vietnam' South to North package! Incl. Halong Bay cruise, internal flights, some meals & more!
Womens Calvin Klein jeggings, delivered for just $39 OR Calvin Klein jeans, delivered for just $44!
High-tech, portable induction cooktop with bonus saucepan, 60% off including delivery.
MIZUNO sports shoes! Just $99 a pair with FOUR styles to choose from! Includes nationwide delivery!
Look after your belongings by storing them in the Adesso™ Electronic Safe - HALF PRICE! Four colours!
Clear Shoe Storage Boxes delivered! Get an 8 pack for just $17! Upgrade for 16 or 32 pack!
Classic Tommy Hilfiger men's melton top coat, delivered for just $89!
12 bottles of 2013 Dime a Dozen Cab Sav OR 2012 Stockman Cab Sav, from less than $4.95ea!
Yorke Peninsula getaway for up to eight people, from less than $13pp per night!
Brookfield via Dungog
TWO night romantic Hunter Valley escape for two incl. wine, chocolates, breakfast hamper & more.
Modular storage cubes - the innovative storage system! Get SIX for just $39 (normally $89.95)!
Less than $2.50 per week to take the 12 Week Weight Loss Challenge, online, for you & up to 5 friends!
Score 90% off a four hour introductory photography masterclass to master your DSLR camera.
Nationally Recognised Certificate III in Early Childhood Education & Care. Study online with no prerequisites required.
Add a contemporary touch to any wall with a 20 pc photo frame set for just $69, including delivery!
Four night Spring snow escape to Mt Hotham from less than $25pp, pn! Stay 200 metres from the Village Chairlift.
Microfibre Quilt Covers: 63% off! Two great styles! Choose from single, double, queen or king sizes.
Water Jet wand hose attachment, just $22, delivered! Turn your ordinary hose into a powerful water jet!
Luxury 500TC all natural, linen quilt cover & pillow case set. Available in double, queen or king sizes.
Online natural health & nutrition course at 90% off. Covers weight loss, stress management & more!
Gold medal-winning French red wines, delivered to your door for less than $12 per bottle!
Amazing inflatable solar lantern, delivered for just $19! Great for camping, emergencies & more.
TWO night coastal escape for up to ten people, for less than $15pp per night!
14 day India package including city tours, transfers, accommodation, camel safari & more!
Online diploma in professional photography, 93% off! Upgrade for an advanced diploma incl. Photoshop!
Minor vehicle service for $15! Upgrade for a major service & more. 32 locations!
Certificate IV in Advertising OR Marketing at 72%! Nationally Recognised. Upgrade for both!
SEVEN day Cambodian adventure! Visit Phnom Penh, Siem Reap, Sihanoukville, Angkor Wat & more!
Adjustable vintage-style LED lantern, delivered for $24. Battery operated - simply blow to turn on/off!
10 day Vietnam package incl. return international & internal flights, accomm & more! Total min. cost from $1,999pp.
Stylish iPad case with 360 degree rotating stand, delivered. Nine colours!
5 STAR stay for two people at Jupiters Hotel & Casino for an UNBELIEVABLE $159!
Up to 61% off 1000TC sheet sets! Single, double, queen & king available! Multiple colours.
MASSIVE 91% off a PRINCE2® Foundation & Practitioner Project Management online course. Study at home!
Eastern USA & Canada
10 day Highlights of the US & Canada package with RETURN FLIGHTS. New York, Washington DC & more!
Multi-function 1.2L electric soup maker, delivered with 61% off! Blends, juices, steams & more.
Sub-zero temperature sleeping bags. Two styles: RRP of $139 & $159 - both for just $59! Delivered!
$20 credit to spend on The Body Shop® products online at Nifty Spot. Over 30 products to choose from!
Mixed case of wine from award-winning Naked Wines - less than $6 per bottle! Stock up for the silly season!
Enviro Candle Co. soy candles in glass tumblers. Set of four eco-friendly scents delivered!
FIVE luxurious nights in Koh Samui for up to 12 guests from less than $37pp, pn!
Melbourne overnight stay for TWO including breakfast, bottle of wine on arrival & late check out!
Stay warm in winter with a double size duck feather & down quilt at 74% off! Upgrade to queen or king size!
Christmas hamper including a bottle of Wolf Blass wine + biscuits, pudding, jam & more, delivered!
Premium Christmas hamper incl. THREE bottles of Wolf Blass wine + sweet & savoury goodies, delivered.
Ultra supportive Aussie-made A.H. Beard Domino mattress from only $399! Single up to king sizes.
Target arms, legs, core & more in the comfort of your own home with a Perfect Fitness bundle!
Half day Phuket city tour, $39pp! Explore Phuket with an elephant trek, visit Chalong Temple & more.
Pet bean bag, delivered! Small size for $22 (limited availability), or large size for $7 more!
Get a good night's rest with a visco elastic shredded memory foam pillow, delivered at 71% off!
Eight collagen eye masks, delivered at 84% off. Upgrade for age defying serum & Hydra C serum!
Duck feather & down mattress topper from just $65, delivered! Single, queen or king.
DVR car camera with 270° rotating LCD screen, built-in microphone + 4GB memory card, delivered!
Up to 78% OFF a double diploma, choose from Management, Business, Human Resources & Project Management!
Double-sided LED mirror delivered! Perfect for make-up & skin care, two sizes available!
Phuket island boat & sea canoe tour! Explore Phang Nga Bay & 'James Bond' Island with lunch & more!
Stylish men's satchels from $59. Three styles to choose from with delivery included!
14 day Annapurna Circuit trek including breakfast, Kathmandu sightseeing, seven days trekking & more!
13 day Everest Base Camp package with meals, accomm, guide, gear & more! UPGRADE to include flights.
Dozen Best Of Both Worlds CharBlanc, delivered fr. $4.95 per bottle! UPGRADE to SauvBlanc/ Riesling!
Factory refurbished Panasonic players! Choose 3D Blu-ray player, DVD recorder or PVR HDD recorder!
HUGE 85% off any Online Business Skills Short Course. Choose from 88 short courses!
Bavaria Power Tools starting from $46! German designed and built to last! 2 Year manufacturers warranty.
Learn to teach English as a second language with an online Master TEFL Course. 92% off!
Reveal your pearly whites with a ProMedica ultrasonic electric toothbrush including replacement heads.
Up to 87% off a mystery 'Pearl' jewellery bag featuring one piece of pearl jewellery! Upgrade!
Hunter Valley wine country golf stay & play escape for TWO, includes 18 holes, brewery tour, breakfast & more!
Luxury Bali pool villa escape for TWO! Close to Seminyak & includes breakfast, massage & more.
Up your game with a pack of 24K gold leaf OR silver leaf playing cards, just $29 delivered!
SEVEN day Northern Vietnam package! See Hanoi, cruise Halong Bay & trek Sapa. Includes meals & more!
Robot vacuum with intelligent suction control, 4 cleaning modes & HEPA filter, delivered at 69% off!
TWELVE day Vietnam and Cambodia adventure! Visit Hanoi, Halong Bay, Phnom Penh, Angkor Wat & more.
Learn to trade in just FOUR WEEKS & get certified by an award-winning institution. HUGE 96% off!
Make meal time a breeze with a 320W Digilex 6.5L slow cooker.
Family Tree Maker® 2014 software, delivered! Includes 3 month subscription to Ancestry.com.au™.
SEVEN night luxury Fijian escape at the award-winning Radisson Blu Fiji + flights! Incl. island cruise & more!
Three night cruise from Sydney for two people including all meals, entertainment & more!
South Pacific & Fiji
14 night South Pacific & Fiji cruise including all meals, entertainment & more.
Two photo stubby coolers for $19.95 (including P&H). Always know which drink is yours, 75% off!
Just $12 for 100 personalised iron-on labels for your child's uniforms, jumpers & more. Delivery included!
85% off a men's accessory gift set! Includes silk tie, leather wallet & set of cufflinks for $29!
SEVEN day Beijing & Shanghai package + flights! Uncover the wonders of China! Total min. cost $1,279pp.
Three night cruise from Sydney for two people including all meals, entertainment & more!
Finish QUANTUM Powerball dishwashing tablets, delivered! Get 240 washes at just 37c per load!
Everest Base Camp
16 day Everest Base Camp trek package, 64% off! Includes accommodation, Kathmandu sightseeing + more!
LCD alarm clock with back-lit display PLUS date & temperature display. Five colours!
Full day Phuket island speedboat tour! Explore Koh Phi Phi, Maya Bay & Khai Island.
Tabletop ethanol fireplaces: FOUR designs from just $49 with up to 75% off!
Three night 4.5 star coastal Victoria getaway for up to four people, from less than $21pp, pn!
Coastal getaway for up to four people from just $19pp, pn! Incl. chocolates, wine, discounts & more!